It took almost two years of continuous bad press for India's grand old
party to realise the most important mantra of new age politics - even
performance needs hype. The realisation has triggered a long-due shake
up of the Congress's strategy of communicating with people in between elections.
It may take a few weeks for the party to implement its plans but the message is clear for the BJP, which has so far enjoyed a lead in the field with a communication strategy in-sync with present times - the Congress is not far behind.
The
coming weeks and months in politics will not just be a battle of
performance but also a battle of perceptions created by the
communication teams of India's two biggest political parties.
Even Ajay Maken,
the relatively young MP from New Delhi, who has been given charge of
this all powerful communication department in the Congress realises this
challenge. "We realise that the common perception is not matched or
equalled to the good work that has been done by the party and the
government. We need to match the perception... bring up the level of
perception to the level of good work done by the UPA government under
the leadership of Congress president Sonia Gandhi and the Prime Minister
Manmohan Singh," Maken told Mail Today.
On its part, the BJP
says it isn't worried. One of the top spokesperson of the BJP, Prakash
Javadekar, said: "It is not a question of whether the BJP is more
efficient in managing the media or how the Congress prepares its media
strategy. The main issue in these elections is the widespread anger of
the people against the UPA government. This is our main strength and it
is the people's anger because of which the Congress will lose."
Maken's
view on public perception is shared by several leaders in his Congress
who feel that their voices and actions aren't getting enough public
space, particularly at the height of mass protests in the last few
months.
The protests exposed the big gap between the BJP and the
Congress in social media presence. While the BJP leaders were leading
from the front in attacking the government for its "lapses", there was
no one from the Congress to present its side of the story.
The
BJP, which has an early mover advantage on the social media front, has a
formidable network of dedicated volunteers and staunch followers. Not
surprisingly, among one of the first messages sent by Maken to the
party's team of spokespersons and media panelists was the need for a
change in mindset - look beyond print and electronic media.
The
party spokespersons will now be aided by a fully activated research
department that will supply them the vital backgrounders to make their
arguments stronger. "We have to respond quickly and in a well researched
way," Maken said.
As a part of this, a plan has already been
drawn to ensure live streaming of AICC press conferences in Delhi to
state party headquarters. It's an effort to cut down the party's
response time. Besides, tech-savvy youth Congressmen will now be
identified and engaged in the virtual world on party's behalf.
Within
a fortnight of the organisational shake-up, there is already a talk
that specific faces will be identified and shortlisted for their ease
with different media platforms.
"We have been winning all these
years because we've been good at the traditional communication modes
like in gardens, tea stalls etc so there is no reason why we can't adopt
to the new medium just as well," Maken said.
Aggression
In
fact, this new phase of the perception battle has already begun with
the party's communication chief suggesting that the BJP had already
peaked "vis-a-vis its communication strategy and issues".
"They
(BJP) are an aggressive Opposition party (but) unfortunately they don't
know where to stop... and many times they get aggressive at the cost of
key national interest, like wasting time in Parliament... which may be
an effective way of communicating but bad for the national interest."
Source: http://to.ly/m5Nz